lawuwo

Q-call

Your go-to guy for emergency contacts, governmental agencies, offices location, and emergency response instructions.

2024

Mobile App

Web 2

Social

Geolocation

Emergency

The Problem

In developed countries, emergency hotlines like 911 (USA) and 999 (UK) are readily available. In Nigeria, however, people often resort to searching the internet for helplines during emergencies, which frequently yields unhelpful results.

Design Process

User Persona

After conducting research, we developed a persona based on the key challenges faced by potential users - Otenbe

Research Insight

The Solution

A mobile app providing contact details for all emergency services in Nigeria (fire, medical, police) based on the user's location. It also includes information on government agencies, emergency response instructions, and alerts to notify users of nearby emergencies for safety.

Information Architecture

Based on user journey mapping, the information architecture was developed to ensure a seamless flow and easy access to key features, aligning with users' needs and behaviours.

Design System

To ensure consistency and efficiency, a design system was created, defining reusable components, styles, and guidelines that streamline the design process and maintain a cohesive user experience.

High Fidelity Prototype

The high-fidelity designs showcase the final look and feel of the app, highlighting polished UI elements and seamless interactions for an optimal user experience.

Introduction